Returns & Exchanges
At Off-Season, we want you to love your style; if you are not completely satisfied, we accept returns of unworn items with tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery to our warehouse.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals are intact, and securely tape the box.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing